Summary
Patch installation may fail with an error in the UI, stating an internal error.
Description
Patch installation fails with this error in the UI.
Solution:
- Please connect to the N2W server via SSH, username is cpmuser
- Run the following command:
sudo grep PrivateTmp /lib/systemd/system/apache2.service - If PrivateTmp value is set to true, change it to false, using the below command:
sudo sed -i 's|PrivateTmp=true|PrivateTmp=false|g' /lib/systemd/system/apache2.service - When no backup is running, restart Apache server:
sudo systemctl daemon-reload
sudo systemctl restart apache2
Confirmation Steps
Reattempt to deploy the patch.
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